What To Do If an Online Casino Refuses to Pay?
In this article, we will talk about one of the more serious problems that you might face up while playing your favorite casino games on an online casino. To be more specific we will talk about what you can do if an online casino refuses to pay your winnings. Unfortunately, not every operator cares about their reputation and often breaks the rules. What to do when the casino doesn’t pay money? Now we will tell you everything and explain with specific examples.
The first thing you need to do (if you have registered via links linked from us) is to explain the situation by contacting us at [email protected].
Why do casinos not want to pay if there is too much money in your account? And what reasons does it give to justify the actions of the operator? You must provide the name of the casino, your login, and request from the e-mail address you used to register an account. Then our representatives will solve the problem. If you haven’t registered through our website, you can start reading and getting seriously worried.
If The bonus Requirements Were Not Completed
If an online casino resorts to a breach of the bonus rules and therefore refuses to pay (only if they are willing to pay our first deposit), you should follow the steps below:
- Open the rules (terms and conditions) of this statement and find a jurisdiction that the online casino has referenced. Please pay attention to the last chance of the date to follow the rules. It is often specified by rules at the top (right) or bottom of the page.
- If you went to the casino using our site, please send your username, amount of money, and operator’s name to [email protected].
- If you have violated the terms (for example, if you bet more than the game is allowed or played from excluded games), you should know that the casino can only violate your winnings. The total amount of your initial deposit must be returned to you. If they are trying to confiscate your first deposit as well, you should create headlines on forums and websites.
- Let’s try to explain with an example. If you have constantly lost money throughout the year and now think that 5% of the lost money is paid off and the casino really thinks about its reputation (and caring about you as a player), you should write them in the same spirit: “I have spent more than a year at your casino as a loyal player and played games I certainly did not see any written rules that prohibit betting more than X (nor did I know that betting was prohibited on these games). Please, come to an agreement with me and let’s forget this misunderstanding. Otherwise, you can block my account forever. ”Most of the time, this approach pays off if the amount is small.
